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  • The First Online Medical And Healthcare Market
  • hotline

    01004681355 24/7 Support Center

    How Can Help You ?

    Some Questions That Can Help You.

    1. How can I find the product I need on Medical Empire?

    You can start by clicking on a specific category from the list of searches in the toolbar located in the search bar at the top of the page and clicking on..

    2. How do I make a purchase from Medical Empire?

    All you have to do is add the product of your choice to the cart by pressing the (add to cart) button, then go to the cart, click on the completion of the purchase process, fill in the required data, and then click on confirm the purchase..

    3. Are there additional fees after ordering from Medical Empire?

    You will not pay additional fees or costs when you buy from Medical Empire, as all costs will be displayed at the final step of executing the order..

    4. Do the products include free installation service?

    Free installation service is available in some very exceptional cases, so be sure to review the product description for more details about the installation service, and in case you are not sure, you can contact the customer service center..

    5. How do I know if the product includes a warranty or not?

    The warranty period is displayed with the device specifications, if any, and in case you are not sure, you can contact customer service..

    6. How can I use the warranty?

    ?How can I use the warranty.

    7. Are there special offers for companies or large orders?

    We work to provide the best prices and services for companies and commercial services everywhere in Egypt..

    8. What is the time limit for receiving orders?

    The time of receiving the order depends on the type of product ordered and the province to which it will be delivered. For more details, you can review the shipping policy or contact customer service..

    9. Can I exchange or return the product after ordering?

    You can exchange or return the product as long as it is within the permitted grace period and under the conditions specified for that. For more details, please review the exchange and returns policy or contact customer service..

    10. Can I cancel my order at any time?

    You can cancel the order through your account and manage your orders completely, and you can contact the help center to inquire about all the details..